e8ee Privacy Policy — Your Data Is Our Responsibility

Introduction and Scope

e8ee (referred to hereinafter as "we", "our", or "the platform") operates a trusted online gaming service for users in Bangladesh. This privacy policy applies to every user who registers or visits our website e8ee.cam.

The purpose of this policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and what steps we take to protect your privacy. By using our site, you are considered to have given your consent to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our site and contact our support team.

This policy may change from time to time. If any changes are made, we will update the "Last Updated" date at the top of the page. You are advised to review this policy regularly.

What Information We Collect

Various types of information are collected to ensure a safe and convenient experience on the e8ee platform. This information is divided into two main categories:

a) Information You Provide

• Full name and date of birth (for age verification)
• Email address and login credentials
• Mobile number (for verifying transactions made through bKash, Nagad, Rocket, or Upay)
• National ID or passport number (for identity verification and the KYC process)
• Financial information — deposit and withdrawal transaction details
• Messages sent to support and communication history

b) Automatically Collected Information

• IP address and browser type
• Device type and operating system
• Date and time of site access (BST, UTC+6)
• Pages visited and session duration
• Cookies and session tokens
• Referral source (which site you came from to reach e8ee)

Purpose of Data Use

We use the information we collect only for specific and lawful purposes. Each purpose is described in detail below:

Data Storage and Security

e8ee gives the highest priority to protecting your personal information. We store your data following industry-standard security practices.

Our Security Measures

• SSL/TLS encryption is used for all data transmission.
• Passwords and sensitive information are stored using strong hashing algorithms.
• Regular security audits and vulnerability assessments are conducted.
• Only authorized personnel can access user information.
• Physical security measures are in place at data centers.
• Firewalls and intrusion detection systems are active.

Data Retention Period

We retain necessary information for as long as your account remains active. Even after an account is closed, some information may be kept for a specified period due to legal or regulatory obligations. Once the need has passed, all personal information is securely deleted.

Sharing Information with Third Parties

e8ee does not sell, rent, or commercially transfer your personal information to any third party. However, information may be shared in a limited way in specific circumstances:

a) Service Providers

Our payment processing partners (bKash, Nagad, Rocket, Upay) receive the minimum information necessary to complete transactions. These partners are contractually bound to comply with our privacy standards.

b) Legal Obligations

If a court, government agency, or regulatory authority legally requests information, we may provide it in compliance with applicable law. In such cases, we will supply only the information required and only to the extent legally obligated.

c) Fraud and Security Protection

Information may be shared with relevant authorities to detect and prevent fraud, money laundering, or other illegal activities.

d) Business Transfer

If there is any change in the ownership or operation of e8ee, user information may form part of the transferred assets. However, the new owner will be bound to comply with the obligations of this privacy policy.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and ensure the functionality of the site.

Types of Cookies

• Essential cookies: These are necessary to maintain login sessions and security.
• Functional cookies: Used to remember your preferences, language settings, and personalized experience.
• Analytical cookies: Used to collect site usage statistics, which help us improve our services.

You can control or reject cookies by going to your browser settings. Please note that disabling certain cookies may cause some features of the site to not work properly.

Your Rights

e8ee respects your rights regarding your data. You may exercise the following rights:

• Right to access information: You may request to know what information we hold about you.
• Right to correction: You may request correction of inaccurate or incomplete information.
• Right to deletion: You may request deletion of information that is beyond legal obligations.
• Right to restrict processing: You may request that we limit the use of your information for specific purposes.
• Right to portability: You may request to receive your information in a structured, machine-readable format.
• Right to object: You may object to the processing of your information for specific purposes.
• Right to withdraw consent: You may withdraw your consent to marketing communications at any time.

To exercise these rights, email [email protected]. We will respond to your request within 30 business days.

Protection of Minors

e8ee strictly provides services only to those aged 21 or above. We do not knowingly collect any information from those under the age of 21.

Age verification is mandatory during the registration process. If we become aware that a minor is using our platform, that account will be immediately closed and all associated information will be deleted.

If you believe that a minor is using our site, please notify our support team immediately.

International Data Transfers

e8ee primarily serves users in Bangladesh. In some cases, due to technical infrastructure, information may be processed on servers outside Bangladesh. In such cases, it is ensured that:

• International standard data protection practices are followed.
• Third-party service providers offer adequate security guarantees.
• Encryption remains active during data transfers.
• Only necessary information is transferred.

Policy Changes and Notification

e8ee reserves the right to amend this privacy policy as needed. For significant changes, we will notify you in the following ways:

• Updating the "Last Updated" date at the top of the page.
• Sending a notification to your registered email (for significant changes).
• Through a pop-up notification on your first login after the change.

If you continue to use the site after changes have been made, you will be considered to have agreed to the new policy. We keep previous versions of the policy as an archive, which can be provided upon request.